Terms and Conditions

Welcome to Plainly Made. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Plainly Made is a South African handcrafted jewellery business creating unique, handmade pieces with care and attention to detail.

2. Products

As each piece is handcrafted, slight variations in colour, texture, size, and finish are natural and make every item unique. Product images are intended to represent each design as accurately as possible, but colours may vary slightly depending on your screen.

3. Pricing

All prices are displayed in South African Rand (ZAR) and are subject to change without notice. Prices exclude shipping unless otherwise stated.

4. Orders

Orders are only confirmed once payment has been received in full. Plainly Made reserves the right to cancel or refuse any order if necessary. Should this occur after payment has been made, a full refund will be issued.

5. Payment

Payment is securely processed through our approved payment providers. Plainly Made does not store your payment information.

6. Handmade Nature

Because our jewellery is handmade, each item may have small differences from the product photographs. These are not considered defects.

7. Intellectual Property

All website content, including photographs, product descriptions, logos, designs, and branding, remains the property of Plainly Made and may not be copied or reproduced without written permission.

8. Limitation of Liability

Plainly Made shall not be held liable for indirect or consequential damages arising from the use of our products or website.

9. Product Care

Customers are responsible for following the care instructions provided. Improper handling, exposure to chemicals, water damage, or normal wear and tear are not considered manufacturing defects.

10. Privacy

Your personal information is used only to process orders, provide customer support, and improve your shopping experience. Your information will never be sold to third parties.

11. Changes

Plainly Made reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

12. Contact

For any questions, please contact Plainly Made through the contact details provided on our website.